PO Box 528, Whitehall, MT 59759
Domestic Shipping - We ship flat-rate USPS Priority. Shipping charges are posted at the top of the store pages.
DeSaye Whips: DeSaye whips are custom orders, hand-braided to customer specifications. Order fulfillment time will vary from a minimum of 2 weeks to as long as 2+ months. Estimated time will be provided when you order. Be sure to order early if needed by a specific date.
International Shipping - We ship internationally. Flat rates are posted at the top of the store pages.
Late or Missing Packages - We cannot be responsible for packages once they have been accepted by the carrier and are out of our control. Tracking is included for the shipment, and we suggest you check your Tracking number first. USPS will not accept claims until 15 days have passed. Let us know if you haven't received your package within 10 days, and we will follow up from our end as well.
Stock Status - DeSaye Whips are not kept in stock since they are custom built per customer specifications.
Cancellations - If you cancel before your purchase ships, we will refund your payment minus a $5 recovery fee for our card charges. If the order has already shipped, it cannot be canceled.
Credit Cards: Visa, MasterCard, American Express, Discover, and Diners Club; or Paypal
Returns and Exchanges
30-DAY RETURN POLICY
We love making our customers 110% satisfied! Unfortunately, things can happen, so we do our best to work things out. Please take the time to review our return/exchange/refund policies.
DeSaye Whips: Since whips are custom braided according to customer specifications, returns are not generally accepted. If the whip does not meet the specified parameters, contact Stockman Supply for a resolution. firstname.lastname@example.org.
Any return must be pre-authorized, and the customer is responsible for the return postage unless Stockman Supply made an error. Returns for in-store credit or exchange only.
updated May 2021
Care is taken to insure all items are represented as accurately as possible. Since items are displayed on monitors and electronic devices, perceived color variations from the actual product can occur. By ordering online from stockmansupply.com, customer agrees that minor color variations are to be expected. If a product offered by STOCKMAN SUPPLY is not as described, your sole remedy is to return it post-paid in unused condition for exchange or store credit.
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STOCKMAN SUPPLY does not collect your personal information on this site unless you share it with us for the purpose of placing an order. Such information would include name, address, email address, and possibly, phone number. We limit use of that specifically collected information to direct communications with you as related to your order. We do not share your personal information with third parties. The only exception would be by legal constraint if required according to law.
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To request removal of any collected personal information exchanged during an order please use the contact information at the top of this page.
updated May 2022